['Privacy Policy for Sterling Clean Solutions Ltd\n\nAt Sterling Clean Solutions Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how our online platform collects, uses, stores, and protects your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWe may collect the following types of personal information when you use our site or engage our services: \n- Contact information such as your name, address, phone number, and email address \n- Details about your property or premises if relevant to our cleaning services \n- Payment information for invoices and transactions (processed securely) \n- Communication records, including inquiries, feedback, or requests made through our platform or by phone \n\nHow We Use Your Information \nThe personal data we gather is used for the following purposes: \n- To provide and manage our cleaning services including scheduling and client support \n- To communicate important updates, service changes, and promotional offers with your consent \n- To process billing and payments securely \n- To comply with legal obligations and regulatory requirements \n- To improve our services through analysis of usage patterns and customer feedback \n\nData Sharing and Disclosure \nWe treat your information confidentially and will not share it with third parties except in the following circumstances: \n- With trusted service providers who assist in delivering our services, subject to strict confidentiality agreements \n- When required by law or to protect our legal rights \n- In the event of a business transfer or sale, personal data may be part of the assets transferred, under the condition of continued privacy protection \n\nData Retention \nYour personal data will be retained only for as long as necessary to fulfill the service requirements, comply with legal obligations, or resolve disputes. We securely delete or anonymize data when it is no longer needed.\n\nYour Rights \nUnder GDPR, you have the right to: \n- Access and receive a copy of your personal data \n- Request correction of any inaccurate or incomplete information \n- Request deletion of your personal data when it is no longer necessary \n- Restrict or object to certain processing activities \n- Data portability where applicable \n- Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal \nTo exercise your rights, please contact us at our physical address below.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our employees and service providers are trained to adhere to privacy and security standards.\n\nCookies and Tracking \nOur platform uses cookies and similar technologies to enhance user experience and analyze usage. You can control cookie preferences through your browser settings. Non-essential tracking will require your consent.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us to arrange its deletion.\n\nContact Information \nIf you have any questions or concerns about this privacy policy or our data handling practices, please write to us at: \nSterling Clean Solutions Ltd \n45 Kingfisher Lane, Suite 3B \nManchester, Greater Manchester \nM15 4PX \nUnited Kingdom\n\nWe reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. We encourage you to review it periodically for the latest information. \nThank you for trusting Sterling Clean Solutions Ltd with your cleaning needs.', 0.0012331999999999998, 'gpt-4.1-mini']