Terms and Conditions

Welcome to Sterling Clean Solutions Ltd. Please read these Terms and Conditions carefully before using our website or engaging our house cleaning and commercial cleaning services. By accessing or using our services, you agree to comply with and be bound by the following terms.

1. About Us

Sterling Clean Solutions Ltd provides a range of professional cleaning services including domestic cleaning, office cleaning, carpet and upholstery cleaning, window cleaning, end of tenancy cleaning, and specialised deep cleaning to clients in Manchester and the surrounding areas.

2. Use of Our Services

When you request or make use of our services, you agree to provide accurate and complete information. You acknowledge that Sterling Clean Solutions Ltd reserves the right to decline or discontinue service if necessary.

2.1 Service Availability

While we endeavour to provide all advertised cleaning services, availability may vary depending on location, time, and demand. We reserve the right to modify, suspend, or discontinue any service without prior notice.

2.2 Customer Obligations

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• You must ensure access to the property at the agreed time and allow our cleaners to perform the services safely and efficiently.
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• You are responsible for securing valuables and fragile items prior to cleaning.
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• Any damage or issues found must be reported promptly in writing.
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3. Bookings and Payments

Bookings for our services can be made directly with Sterling Clean Solutions Ltd. Payment terms will be communicated upon booking confirmation.

3.1 Cancellation Policy

Cancellations or rescheduling require advance notice as communicated during booking. Sterling Clean Solutions Ltd reserves the right to charge a cancellation fee for short-notice cancellations or no-shows.

4. Liability

Sterling Clean Solutions Ltd takes great care in performing cleaning tasks; however, we are not liable for damage caused by pre-existing conditions, negligence in securing items, or unavoidable incidents.

Where applicable, our liability is limited to the value of the specific service booked as per relevant laws.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Sterling Clean Solutions Ltd and is protected by copyright laws. You may not reproduce or use this content without prior written permission.

6. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal data.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Manchester.

8. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at our registered address above.